Terms & Conditions
📅 Appointments
• A 35% non-refundable booking fee is required to secure your booking. This will be deducted from your total at your appointment.
⏳ Cancellations & Rescheduling
• Booking fees are non-refundable.
• One reschedule is allowed within 2 weeks, subject to availability.
• 48–24 hrs notice: 50% of the booked service is due.
• Less than 24 hrs notice or no-shows: 100% of the booked service is due.
• Arriving over 10 minutes late may result in a shortened or downgraded service to fit the remaining time, or the appointment being cancelled and charged in full.
I completely understand that life happens, but please pay any cancellation fees promptly when I send the link. Chasing payments is awkward for both of us, and failure to pay means I won’t be able to accept any future appointments until the fee is settled.
Repeated cancellations, rescheduling, or lateness without explanation may also result in me refusing future bookings.
Nail Prep
Please arrive with bare nails unless you’ve booked a removal or infill.
Please get in touch to discuss removal of others work in advance.
📲 Payments
The remaining balance can be paid by cash, bank transfer, Apple Pay, Google Pay, or through the booking site.
🎨 Nail Art
After something bold or intricate? Feel free to send me inspiration pictures when booking so I can make sure I have the right products and enough time for your design.
🚫 Children, Pets & Extra Guests
For the comfort of both myself and my clients:
• No clients under 14
• Age 14–15? Please book a consultation + get parental consent (which I’ll double check - I remember being 14 and forging my mums signature 👀)
• No children, pets, or extra guests at your appointment unless agreed with me beforehand.
I know sometimes things come up — if you have a special circumstance, feel free to message me, but I kindly ask that you come alone to your appointments whenever possible.